Don't fall for this company...first of all they give you a book with Dr.'s in it. You see your Dr.'s name and think, "all is well"...no, it' s not. Your Dr. tells you, after you've signed up with Secure Horizons that he has been asking them to remove his name from their book for 10 years.

This is the response from Secure Horizons.."you should have asked your Dr. if he was in our book before you signed up with us."

So, it's my (your) fault that even though they have your Dr.'s name in the book, he's not in it.

When I called for an appointment with the Dr. I've been using for years, the secretary said, "he doesn't take Secure Horizons. He said it is a scam."

"What? A SCAM?"

"Yes, it is a scam. no Dr. will take it."

These people are nothing but scam artists. Fair warning! Do not sign up with them. YOU CAN'T GET OFF OF IT ONCE YOU SIGN UP...FOR AN ENTIRE CALENDAR YEAR.

Don't be a sucker like we've been. Beware of Secure Horizons!!!

I receive late charge letters after every payment which have never been late or delinquent in any way. This has been happening since I bought the dental rider for my plan.And threatened to cancel my ppo if I continue to be late. Which is paid early every month.
Upon calling them ; the only answer I get after inquiring if I'm late Or something that I need to change is." We don't know how to stop the letters"."Or way you are even getting them". you are paid up.
If you have any suggestions let me know. I want this fixed. I haven't used this yet because. If they mess this up. What will they do to the bill?