Actually our church had many issues with this company, to the point where we were frauded and did finally get a refund. I believe that this company is shady, and people should be leery of a website and take all precautions. Make sure you have confirmation numbers, receipts and all your paperwork in check, and don't write a check to someone if it seems fishy! Beware! PS - Disagree with previous two posts - if you are dissatisfied with a service, you can write a review to forewarn potential other customers. This business works with churches and mission groups, so I don't blame this person for telling others to be careful.