I've had the same experience with Seven Shine. I managed to book in for a car clean, took three phone calls and SMS the day before to confirm before someone called back. 15 minutes before appointment I got a phone call from Con/Rob (the guy seems confused over what his name is) saying he couldn't find my address on his GPS. I slowly spelt out the street name and suburb. Still couldn't get it - hadn't heard of the suburb I live in, even though it is a very large southern suburb. Spelt it out again using "A is for apple, B is for ball" etc. Ten minutes later and fifty repeats of "A is for apple" etc I asked him whether he could just pull out his street directory seeing as his GPS still couldn't locate my address (and he seemed to have some severe form of hearing dyslexia - kept repeating "E" after I said "D is for dog"!). Would you believe the guy doesn't have a street directory in his car!? This is when it got heated... ended up with Con/Rob calling me all sorts of things including a scumbag and telling me to get a refund. Interestingly, Con/Rob called back 10 minutes later cheerily stating that he had found my address! Needless to say, I declined the offer - especially after being told that I had insulted him - and Cudo has now promised to refund. Don't go there people!

I bought few vouchers from groupon for cleaning services with seven shine cleaning services few months ago. I have rang them up several times 0411389299 If u ring up in the morning. They will tell you to ring between 4-6 to book for an appointment If you ring between those times no one will answer. If they answer they are so rude and ask you to ring next time ad they are busy. Rang groupon but didnt do anything but just advised me to keep ringing the company. Dont deal with seven shine Very rude!!!

I have had the same experience with Seven Shine in attempting to redeem vouchers for house cleaning and car cleaning. Despite numerous attempts via phone and email I have not had any success. The voucher I bought the house clean for was from Living Social. I have complained to them about this company and they just say not their problem as the voucher has now expired. The other voucher for Seven Shine came from CUDO - they hav refunded my money for the car clean (without any prompting from me) and they tell me that Seven Shine has gone out of business. Can't help but wonder just how legitimate this company is / was!