A friend if mine and i went in tonight Friday for prime rib well after about 30"minutes if waiting both of our meals were over done and cold the manager of course did not want to fix the problem and our waitress agareeed that our meals were overcooked . I am offer d by the managers reatiin and refusal to fix the problem .

Placed an order for Cookies by design, paid as much for expedited delivery as the item itself. Item was never delivered, no follow up call was made. Customer service full of excuses. Bottom line, DO NOT use Shari's Berries for any special moments. Very very disappointed

We're sorry if you had a bad experience; it's not typical. We strive to ensure all of our gifts are delivered on time and provide tracking information for all orders. If your gift did not arrive on the date you ordered it for, we'll make it right for you. Please give me a call at 888-855-3486 -Steve