Today I called Shaw three times to speak with customer service and wasted over three hours of my time. The first time after waiting for the call back for an hour, the agent hanged up the line. I called again and had to wait another 30-40 minutes then another agent put me on hold for over 50 minuets!!! The third time after waiting 1:30 minutes for call back another agent representing Shaw Corporation just hanged up the line on me after dragging me into conversation about labour wages, underpaid workers, other companies poor service. Telling me that she is "protecting her job", trying to make me feel guilty. Then when I asked the agent to listen to the reason of my call she hanged up the line –

I am still shocked!!! This is the WORST customer service I have ever encountered in my life!!!

I have had the same problem with Bell Canada.