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Shell

United States,
Florida

Consumer complaints and reviews about Shell

Slsmith713 Send email
 
Mar 2, 2012

Gas Pump

No automatic turn off valve and no warning sign. While gas was pumping I was getting quarters to fill tires and that quick, gas was spewing out my tank and a good 5 gallons spilled on the ground. When I went to report it to clerk, with my shoe full of gas she RUDELY tells me it was my fault and to pay more attention to whaty I'm doing. I didn't go in to complain I only went to make them aware of the pump and was chased out the door by a woman who was under the counter and would not even listen to me. She just belittled me and the situation. The pump needs fixing or a sign. I do not know who to report it too? Awful experience and the clerk needs "Manners 101" class asap!
Your Mom Knows Best Send email
 
Mar 2, 2012

Gas Pump

You should pay more attention to what you're doing.

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