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SHELL OIL COMPANY

United States

Consumer complaints and reviews about SHELL OIL COMPANY

GrandPa80 Send email
 
Dec 22, 2017

no receipt paper

Any time I visit this location at the Circle K, there is no receipt paper. I have to go inside to get the receipt. I mentioned to the cashier that this is a constant problem. His answer was they are too busy to replace receipt paper. Does sound good!
ssc Send email
 
Jun 17, 2017

maintenance

Shell
33 Goethals Dr
Richland, WA 99352

Visited this location on several occasions but specifically 3 times last 2 months......lst time NO receipt in paper machines...2nd time no receipt in paper machine....commented to customer next to me and she said that always seems to be the case there....
No paper towels to do windows with both times....

3rd and final recent visit 6/14/17.....NO PAPER TOWELS AND ONLY 2 OF THE WATER CONTAINERS had any water in them and they were so dirty I would not have washed the windshield even if the towels were there...

Lots of weeds and oil messes around the premises......NEVER GOING AGAIN.........
ssc Send email
 
Jun 17, 2017

Poor Maintenace

Shell Oil
33 Gothals Dr
Richland, WA 99352

Visited 3 times last 3 months....lst 2 times no paper in receipt machine.....I remarked to customer next to me the 2nd time....she said that was the case at her pump also...
6/14/17 on the 3rd visit....out of all the pumps there was NOT ONE PAPER TOWEL to do windows with....AND, THE TWO out of the 6 or so water for the squiggy,,, 2 had some water that were so dirty my windshield would have been worse than leaving it alone....
NEVER going there again...........yukko!
pieterb Send email
 
Feb 20, 2016

unfriendly staff

We wanted to buy petrol for the petrol station located in Steve Biko street Potchefstroom South Africa, we used a 2l coke bottle to buy petrol for the lawnmower. The pump attendant said he can not help and turmed arrouned and walked away while we were still busy talking to him. We logged our complaint with management who then threatend us with the law, claiming we have shouted at him and his staff which is un true. They are rude and unrespectfull towards their customres
lhen400 Send email
 
Oct 19, 2014

Gouging

I stopped at Emporia,Virginia, Exit 11A for gas on 10/19/14. The price of the gas at this Shell station was 3.27. Went another mile down the road from this station and the gas was 2.99. I really think this is over priced and that this station is gouging. Please .heck into this matter. I used my Shell Credit Card for this charge. My card number is 336 910 5592 14001. You should be able to confirm the station that I am talking about.

Thank you for checking into this matter.

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