I ordered a pipe from this company on June 13th, it's now July 15th, which is past the 2-4 week delivery time, and normally this wouldn't bother me so much...I'm a forgiving person...I always assume the best; but I've been sending emails starting *shortly before* I actually placed my order. I emailed asking about the details of one of their pipes, decided on another one after getting no answer, and placed my order. A day later I sent them another email, called them and found their message machine full, and sent one more email that said I was concerned my credit card had been charged by a site that was no longer manned. I got an email about 10 minutes later reassuring me that my order had been recieved, and my pipe would be out shortly. The date on this email was June 15th. I then sent one more email asking about the size and dimensions of my new pipe, assuming it was actually "in stock" since that's what the site said, and got no reply.

I figured that I was bothering the business owners, and that they must be busy, so I didn't send any more. I did call several times to try to speak with an actual person, but no one ever answers. I checked the website every day, and every day my account said "0.1 Filling Order". I decided I'd send an email after 5 weeks had passed if nothing changed.

I got a little antsy and sent an email at 4 1/2 weeks. I was nice, said I was just checking to see if my order had slipped through the cracks, and to please let me know when my pipe would be shipped. No immediate reply, so I called and left a message with a similar sentiment. Then I decided to look up ratings about the site, and I found this place...boy did I feel stupid...I should have checked weeks ago, before I ever ordered from them. So I called and left an angry message, and reminded them that I in fact LIVE IN THE SAME TOWN (I'm a hermit, so I ordered it shipped...last time I take the short cut!), and sent a similar email re-stating where i live, and letting them know that I'd be paying them a personal visit if I didn't hear back POST HASTE about either when my pipe would arrive, or when I'd recieve my refund. What do you know? I got an email reply in 10 minutes, saying my pipe would be out in a few days, and they'd let me know when it was out.

So, it's been a few days. No movement yet, no pipe or email. I'm not sure if I expect either, but for you all out there in other states that have been screwed by Shivadas...they just pooped where they sleep, and it's going to come back to bite them legally if things aren't set straight.

ordered a simple diffuser from them on January 7th, it is now February 27 and i have written multiple emails and called multiple times, no word back and no down stem, DONT WASTE YOUR TIME WITH THIS WEBSITE IF YOU ACTUALLY WANT YOUR PRODUCT BEFORE A MONTH AND A HALF.