I order 1 item and made payment on same day from Shopee apps on 7th Nov and item already picked up at PosLaju Kelana Jaya but then my item have no movement and no new update since 10th Nov. I contact seller already but they ask me to call poslaju careline number. I call few times but no one answer because the seller refused to to refund the money if I didnt receive it by 16th Nov. This is my tracking number : ERA683772942MY. This is URGENT! and kindly please check your email as I send it this afternoon regarding the item.