ShopNBC sells crap! I bought a madi Claire handbag from them supposedly leather that smells, feels, looks like cheap plastic with threads sticking out all over the bag, its just an awful looking thing.I bought a sapphire ring from them several months ago that was nothing to write home about too.I wish I had found this site before I bought anything from them--will never shop there again!!

Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told me that they were a a different call center - and do nothing to help me - except to take another order - of course!!

I have been trying to return and have replaced a $1200 bracelet - that broke within 2 days of receiving it. Shop NBC has made this process very difficult - as they do not answer their "24 by 7" customer service line. I am ready to contact my State Attorney Generals's office about this scam.

ALL I CAN SAY IS THE WORST CUSTOMER SERVICE EVER!!! I AM TRYING TO CLOSE ON MY HOME AND THE MORTGAGE COMPANY CALLED AND SAID WELP NOT THIS MONTH YOU WONT!!! THE REAson why is becAUSE THEY PULLE DMY DAMN CREDIT!!! NEVER TOLD ME THEY WOULD AND THEY NEVER TOOK MY SSN I CALLED AND SPOKE TO THE NASTIEST SUPERVISOR EVER EVERETT BRYANT HE IS THE NASTIEST EVEN LAUGHTED I TOLD HIM I CANT CLOSE ON MY HOME DUE TO THIS INQUIRY AND HE REALLY LAUGHED AND TOLD ME THAT ITS ONLINE THE DISCLOSURES IF U NOT ONLINE HOW WILL U KNOW, , I SAW IT ON TV NOT ONLINE AND REP NEVER TOLD ME HE SAID THEY DONT HAVE TO TELL ME U SHOULD KNOW... WHATTTTT?????????? CORPORATE AND THEN LAWSUIT!!! WAITING ON MANAGER TO CALL BACK TOM!!! I am FURIOUS!!!