At this Shoppers Drug Mart- 1533 Jane Street, Toronto Ontario, M9N 2R2. On Thursday August 14 th 2014 my husband delivered my prescriptions to the pharmacy, he gave them to a young black employee( woman). One of my prescriptions was filled that day. The other prescriptions went missing. My Doctor is in Brampton (for twenty eight years) I make a special trip to go there. I am physically challenged, I am diabetic and suffer from depression. I called in to fill my depression medication and was told by a very RUDE, ANGRY and HOSTILE Pharmacist- JULIA SLINEN that my prescriptions were not logged in the computer. I told her my husband brought the prescriptions to the pharmacy on August 14 th 2014. This woman knows us, she is usually RUDE and SARCASTIC towards us for unknown reasons. I insisted that it had to be logged in the computer. I have been filling my Prescriptions at the store for more than eight years and this has never happened before. The Head Pharmarcist is Namoh Cho, a very pleasant and helpful person. I shop at this store at least twice a month. Julia Slinen insinuated that my husband did not drop off my prescriptions that day she said "how do you know he dropped them off?". She was so offensive I was shocked! I call my husband and he called her back, she shouted him out on the phone did not even ask who he was or what he was calling about! This woman knows us well and she IS ALWAYS RUDE! Julia Slinen should not be treating customers like this. I have never offended her. I called my Doctor yesterday to find out if they got the fax from Julia Slinen since Sunday August 24 th 2014 the secretary said she will check with the doctor- Dr. Donald Jamieson. The drug I need is prozac/ fluoxetine- for my depression. I was not offered a few pills to get me through until my prescriiption is phoned in by my doctor. PLEASE PLEASE have Julia Slinen spoken to about her lack of proper customer service skills. By tomorrow I will crash into my depressive moods because I have no medication. I live alone and I am very distressed about this whole situation. I am hoping you will contact me AS SOON AS POSSIBLE. Thank you for reading my complaint.

At this Shoppers Drug Mart- 1533 Jane Street, Toronto Ontario, M9N 2R2. On Thursday August 14 th 2014 my husband delivered my prescriptions to the pharmacy, he gave them to a young black employee( woman). One of my prescriptions was filled that day. The other prescriptions went missing. My Doctor is in Brampton (for twenty eight years) I make a special trip to go there. I am physically challenged, I am diabetic and suffer from depression. I called in to fill my depression medication and was told by a very RUDE, ANGRY and HOSTILE Pharmacist- JULIA SLINEN that my prescriptions were not logged in the computer. I told her my husband brought the prescriptions to the pharmacy on August 14 th 2014. This woman knows us, she is usually RUDE and SARCASTIC towards us for unknown reasons. I insisted that it had to be logged in the computer. I have been filling my Prescriptions at the store for more than eight years and this has never happened before. The Head Pharmarcist is Namoh Cho, a very pleasant and helpful person. I shop at this store at least twice a month. Julia Slinen insinuated that my husband did not drop off my prescriptions that day she said "how do you know he dropped them off?". She was so offensive I was shocked! I call my husband and he called her back, she shouted him out on the phone did not even ask who he was or what he was calling about! This woman knows us well and she IS ALWAYS RUDE! Julia Slinen should not be treating customers like this. I have never offended her. I called my Doctor yesterday to find out if they got the fax from Julia Slinen since Sunday August 24 th 2014 the secretary said she will check with the doctor- Dr. Donald Jamieson. The drug I need is prozac/ fluoxetine- for my depression. I was not offered a few pills to get me through until my prescriiption is phoned in by my doctor. PLEASE PLEASE have Julia Slinen spoken to about her lack of proper customer service skills. By tomorrow I will crash into my depressive moods because I have no medication. I live alone and I am very distressed about this whole situation. My name is Nelly Marlene Stergiou my phone number is 416-913-8369. I am hoping you will contact me AS SOON AS POSSIBLE. Thank you for reading my complaint.

I just bought a box of life brand air activated heat wraps .I had to buy the life brand as I do not have much money and they say that it works the same as name brand .well guess what no they do not ,I could have just breathed on my ribs and gotten more heat .there was no heat coming off the pads at all .so I spent my last few dollars to have another night of no sleep do to pain in my ribs .the pharmacist was helpful but not the product .anybody looking for some relief of pain do not buy this product ... after walking to the store in pain and home only to find that you are in more pain now thanks to a product that does not work .. you are better off just staying home and not making the trip to cause more pain because the product will not help at all. and the reusable fabric wrap turns into a ball that makes it hard to use Michael Cameron 433 limeridge rd west ,Hamilton Ontario ... 9059665699

First of all I am female. Second I am just telling the truth.

Tasha the troll. Go away if you can't behave like a gentleman.

Shoppers Drugs Mart is one big FAIL in my opinion. In early November, I received a "gift" package from them with an image of an older women on the front. The gift was selected "just for you" or similar wording. I opened it to find two incontinence pads. I don't use these and, even if I did, would I want something like this is the mail, or would I buy it? The real complaint is with their appalling management/marketing team who, despite THREE letters, one accompanying the returned product, has done NOTHING in terms of communication. No apology. Nothing. When I called, I got some underling in the "Customer Service" department listen to my complaint, then ASK ME TO REPEAT IT while she wrote it down. I said I was too busy. I Tweeted and someone from the same department left a VM asking me to call them back. In this day of Social Media, how very short-sighted this is. Overpriced merchandise as well.

It was a GIFT, not a purchase, princess - and you sound like a pissy person to me, so the pads were appropriate. Next time, ask Shoppers Marketing to send you an enema to flush out the pole stuck up your ass.

Complaining about something you got for free which everyone else is. Childish. If they were to send free gifts based on the age you acted they would have given you infant formula and diapers.

Also if they knew what you would be like they would have given your parents free condoms a long time ago.