I hired a car from Sicily by Car and when I collected the car I was handed the keys and that was it, I had to go and find the car myself in the car park. I documented the damage on the outside and went about my holiday. On return I used the key drop service because I had an early flight. A week later I am being charged £316.40 for a missing tyre inflation kit. Why anyone in their right mind would risk being charged for something so menial is ridiculous. Having contacted Sicily by Car, they have said they have investigated this and because staff say there was one on board, it is my word against theirs. This is obviously a scam to charge people because no one comes with you to check the car over. I have escalated this further because it isn't fair that they can do this to people. Customer service is disgusting and un-professional.