SingTel is highly NOT RECOMMENDED!

Mobile contracted ended in September 2019.

Prior to signing up, was informed that the refund will take maximum two months for it to be credited back to my credit card as that is the mode of payment.

But the refund process is totally different as advised. After two months, I was informed nothing has been done as I did not inform them the mode of transfer; bank transfer or via cheque, which is not what their sales personnel advised in the SingTel shop.

After talking to Customer service in mid Nov 19, they will put up the request to the refund department and will take another 3-4 weeks.

Totally regret signing up with SingTel!!!!