METER NUMBER 0419849053. IT BEEN 3 FULL WEEKS SINCE WE HAD POWER FAILURE AT HOME AND WE STILL NOT GETTING ANY HELP. I FIRST CALLED ON THE 23RD OF JANUARY AFTER IT HAS BEEN A WEEK WITH NO ELECTRICITY AND IT THE 8TH OF FEBRUARY NOW. I'VE BEEN CALLING SINCE THEN AND THE CONSULTANTS CAME TWICE AND SAID THE LINE NEED MAINTENANCE AND THAT THEY WILL COME BACK AND FIX IT THE NEXT DAY. I'VE BEEN GIVEN 5 DIFFERENT REFERENCE NUMBERS. I DO NOT KNOW WHAT TO DO NEXT I HAVE A TUCK SHOP AND IT AFFECTING IT I DO NO LONGER SELL PRODUCTS THAT NEEDS REFRIGERATOR. LIST OF REFERENCE NUMBERS:- 275429776, 276436080, 276733958, 277849053, AND 277849053. PLEASE HELP WE REALLY NEED HELP.

I have reported a cable theft at my residence in April I have provided the case number, I received a ref number: 238102463 and it was closed as resolved without any work being done, I logged a new ticked and I was given a new ref number: 238328361 and I have been calling and requesting for assistance since April and I am yet to receive any.

It seems the call centre guys are doing what they need to do but what happens in the background is something else.

S Malinda
076n325 1197
Ref: 238328361