Sign in
Submit a Complaint
Sixt Rental Car KEF Airport
Iceland
Tweet
Consumer complaints and reviews about Sixt Rental Car KEF Airport
Shaggydog50
Send email
Aug 8, 2018
False charges scam
August 7, 2018
These sharks tried to get me to pay for a scratch on the front fender when I returned the car. Here’s the scam:
On check-in they work at a snail’s pace (missing required forms, needing to confirm vehicle info.) then once your thoroughly frrustrated and ready to sign anything put an end to the Keystone Cops routine, they suggest you take pictures of any noticeable damage - that is not already documented. I( I took 10 photos including an odometer shot. They had a windshield star noted on my rental document.)
On the return, it’s they Tom and Jerry show all over again, but now you have a plane to catch, and don’t they know it. When your number is finally called, they doddle through the process like it’s their first time. The clerk inspects car and his first question is “did you take pictures of the car before driving off with it?” I assured him that I did, and showed the series. He said my photos were too far away to show the damage he found (a 1/2” Long scratch on the hood, and the windshield star) . He also tried to ding me for excess km usage. After a series of arguments he offered to reduce the charges to just hood scratch, like he was doing me a favor. At that point the commentary got pretty colorful, end with me jogging to departure in order to barely catch my flight after refusing to sign their damage claim document.
Two other people on my flight relayed similar stories, and I have found multiple complaints similar to mine on the web that follow the same pattern. It appears that this type of scheme is common with Sixt. This was my first - and last - time renting fro Sixt.
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username