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Skynet klang

Malaysia

Consumer complaints and reviews about Skynet klang

Zarul Send email
 
Dec 28, 2020

Tidak puas hati

Kotak Parcel makanan telah ditebuk tikus.. padahal ada tulis makanan di ruangan yg disediakan. So lepas ni sediakan ruangan yg besar-besar untuk tulis apa barangan dalam parcel. Harap pihak skynet terima barang dan baca betul-betul bukan bagi alasan pada customer "tulisan kecil sangat". Harap lepas ni sediakan ruangan yang besar.
Akina Jovince Send email
 
Aug 17, 2018

Deliver a parcel to an unknown person

I have purchased facial masks from an online company, with this order id: MG180619N00002 dated 19.06.18.
Shipped out since 19.06.18 (however i never received, initially i though it mayb preorder from oversea thats why took time to deliver to me & i wait). After a month, i still have not received them. Thus , I DM to this online company, & their reply was my parcel have been since a mth ago) I was "WHAT?".

In that afternoon, i received a call from SKYNETs' customer service-named Jasmine/Yasmine, told me their rider had passed my parcel to a guy named 'David', & she asked whether my place got a worker named David, i said yes but he is a foreigner, impossible your rider will pass to him. what your rider will record for the ID no? (as what I understood as I a frequent online buyer, most of shipping company rider they need a local IC no for record)...

And the issue was my worker said he never receive the parcel ( A worker with no fluent Bahasa Malaysia). GOSHHH....
& i have told the Jasmine, my worker denied it & my Query to her how come their rider can simply pass to a person whose name was not as per the consignment note? & She cant give me a good explaination & kept me waiting her reply call for a month ya...


SKYNETs' PIC, please check for your staff & give me a good explanation on this( I request for a compensation for my loss)

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