Dear Sono Bello true event,
We are very sorry if you had to wait for your consultation. At Sono Bello we do our best to provide all our patients the information necessary to help them understand what is possible and not with our procedures. This means at times that our appointments may run a little long to insure that all our patient’s questions are answered. Please contact me at your earliest opportunity to discuss your experience [email protected]

I feel completely taken by Sono Bello. I went in for my consultation and my consultant looked at my body and promised me the results I was desperate for. I asked many questions and was assured it was a safe, easy procedure. Among other things I was told that pain and recovery time would be minor, that it would in no way effect pregnancy, and that I would see results very quickly. Not true on all counts. My recovery was brutal, very painful and long. I was left with so much scar tissue that I now have to have treatment to try and reduce because this will be problematic when I try to carry a baby. My results are nonexistent. Every time I went in for a follow up with no results they would say "o well it takes 3 months" 3 months later "o well it takes 6 months" and so on. The scar tissue has formed so many bumps on my stomach that it looks like I am bigger than I was. I went back to Sono Bello to see what they would do for me, the nurse said I could see my dr again and they'd give me another surgery or discounted treatment for my surgery. She said she'd talk to my dr and call me within 2 days. A week passed, I called her and she said that she and the dr didn't think my scar tissue was bad enough for them to treat and that I should lose more weight because if I did I'd be happier. ARE YOU KIDDING ME??!! That's what my $5000 got me? Sono Bello was very good at convincing me that this was a good decision and once the money was paid they were done with me. If I knew then what I know now I would never have done it; they took me. Please stay away from Sono Bello!

There was no need to make our appointment at the Bellevue WA office. Even though we arrived a half hour early, 55 min. later they were still "running late" even though there was no one in the lobby for half of the time we waited. And 55 minutes later we decided to leave and complain online. Only one problem, their business cards have no names on them, and the chat line always tells you the complaint center is closed...but don't worry they will forward to the appropriate persons...it's unknown who they are though.

Sonobello has customer service comparable to a fast food restaurant, and really scarry that a surgery center can treat customers or potential customers this way.