I bought a Sony 330A digital camera off of ebay on May 5th of 2011. Just shortly after my purchase I noticed a malfunction on the camera. I called the seller and was told they could not find anything wrong with it after sending it back to them for review. They suggested that I call the Sony...

how come this kevin krause does not address my problems?day 11 and still waiting for my new tv

day 10 still no new tv from sony.how long does it take to ship a tv?

how do all of us have the exact same problem with same model tv?this should be a national recall.by the way, day 9 still no new tv from sony.

Hello Rollinsteve,

This is Kevin Krause with the Sonylistens team. I am very sorry to read about the issues that you are having with your KDL52XBR9. If you email us at [email protected] we will be more than happy to try and help you out. In your email be sure to include a brief description of the issues you are having, any event ID numbers you may have, and your contact information.

Thank you,

Kevin Krause

Sonylistens Team

could not agree more.have new sony 55 inch 3 d, less than 3 months.same problem with picture.service sucks

I was given a Sony Reader as a Christmas gift by my wife in 2009. Less than a year later, the Reader is no longer working. When I called the repair service center I was first told that I would have to pay the cost of labor to repair the device. I was not happy about that but was willing to pay. After they took all my information I was asked to give the serial number which is supposedly on a sticker on back of the device. I do not have a sticker on the device so I do not know the serial number. Sony now refuses to fix the device. I find this totally unacceptable. Not only did Sony produce an inferior product that did not even last a year, they now refuse to service their product which was purchased new from a Sony store. I will no longer buy anything made by Sony and I recommend others do the same.

i bought a 55inch sony 3d tv on dec 16, 2011.the picture went on it yesterday.less than 3 months.2200 was the cost.called sony today to be told someone will get back to me within 5 business days, not to fix it but to make an appointment to look at it.what a joke.wanted to return tv for refund was basically told to get lost.all done with sony

My husband's laptop crashed approximately 2 months ago while he's been deployed. Sony sent a letter in the mail stating that his warranty expires on July 18th. After calling them and explaining to them that he was deployed and we didn't have a way to get it to them because he won't be home before the warranty expires. They told me I'll have to pay either $190.75 for another year of the warranty or $402.75 for a 3 year warranty. They weren't willing to work with him at all. Looks like I won't be buying Sony products anymore!

Good afternoon Dossent,

This is Kevin Krause with the Sonylistens team. I am very sorry to hear about the problems that you are having with your VAIO. If you email us at [email protected] we will be more than happy to try and help you out. In your email be sure to include a brief description of the issues you are having, any event ID numbers you may have, and your contact information.

Thank you,

Kevin Krause

Sonylistens Team