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South Beach Skin Care
United States,
Florida
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Consumer complaints and reviews about South Beach Skin Care
User469263
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Mar 28, 2012
lifecell.com
This company is without a doubt a scam! If you go on their web page they show in big bold letters that they offer new customers a "FREE 30 DAY TRIAL" if you are willing to pay $1.25 for shipping. I received the product and within two weeks I contact them because I was not satisfied with the product and told them I wished not to receive further shipments or to be charged for anything. I was promised that my dealings with them were over and I would not be charged anything. 3 weeks later I found on my checking statement that they charged me $189.00. The charge was placed 2 1/2 weeks after they had promised me they wouldn't. I called and was told that their 30 day free trial meant that customers would be charged the full amount of $189.00 if product was not returned within 30 days of its order. I responded: The Web Page Said "30 DAY FREE TRIAL", it did not show that lifecell would charge if it wasn't returned in 30 days.
I added: So this is a scam!
I asked to be refunded immediately but with no success. I contact BBB and placed a complaint as well as I placed an ad on Facebook to make others aware and here I am. Do not buy this product because it does nothing at all.
User924749
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Mar 28, 2012
lifecell.com
I had the exact same experience. These guys should be brought up on fraud charges. I canceled within 10 days of receipt & was never told to return my "FREE TRIAL". 2 months later I received 2 charges; $189 & $149. I was able to block further charges, but I am still fighting the reversal... 4 months later!!!1 How do we stop this practice??? We need to tell Clarke Howard!
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