One of my friends had taken a Star Health Insurance policy, the annual premium of which was around 13000 something. He had been renewing his policy for the past 3 years. A few days ago, his daughter fell ill. Her fever wasn't subsiding. He took her to a hospital where they suggested admitting her. We got her admitted and her treatment went on for 4 days. Now, when it was time to discharge her, his claim was rejected with the reason that there was no need to admit her to the hospital.
Her daughter's fever wasn't subsiding, that's why the doctor had suggested admitting her. But they still rejected the claim. I also want to mention one more thing. He hadn't made any claims in the past 3 years, meaning he had already paid around 40000 Rs as premiums, but Star Health rejected his claim of 28000 Rs. We spoke to some people in the know, and it turns out that while they used to boast about a 99.99% claim approval ratio, now it has reversed, and they are rejecting 99.99% of claims. This might be because I've heard that Star Health is facing financial losses.
That's why whoever is reading this review, I strongly advise them to consider any policy except for Star Health. If the Star Health representatives are also reading this, they can verify this by checking the records. I am providing the policy and claim numbers for reference
Policy Number:- P/161111/01/2023/012743
Claim Intimation No CIR/2024/161111/0641333
My info
Name: Pravindra Singh
Email:-
[email protected]
Ph - 9315624219