Submit a Complaint

Star Vacation Club

United States,
Michigan

Consumer complaints and reviews about Star Vacation Club

CRDURAND Send email
 
Mar 4, 2012

I want to cancel, not become inactive

Hi. I don't want to complain about Star Vacation Club. We received four all-inclusive or partially-inclusive trips free-of-charge with our membership, and we used all but one of them. We also took a trip to Disney World and stayed in a condo upgrade provided by the Club. My issue is that we need to cancel due to the economy. I contacted Star, and they are telling me that they can't cancel the membership, but have placed us in "inactive" status. They advised us to sell the membership. These are my questions: What, exactly, does "inactive" mean? Why can't they cancel our membership? What, exactly, would we be selling? We did not buy any property that I know of. Please, somebody, advise me about this.
Bob1973 Send email
 
Mar 4, 2012

I want to cancel, not become inactive

inactive status is alright i havent used it since i bought it im going to try this year. to go active again u just pay a yearly fee.
you purchased lets say its a vacation policy its yours untill u sell it or just ignore it and never use it.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username