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State Farm Insurance
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Consumer complaints and reviews about State Farm Insurance
SmarterThan U
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Sep 23, 2015
Serio_usly?
sounds a great deal like the person hiding behind the handle "Serio-usly? is a social media person hired by state farm. You need to make sure you don't piss off someone smarter or more capable than you and this blows up into something much bigger than it really is. Also learn some manners!!
Heppine
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Mar 16, 2012
State Farm Insurance denial
On 6/30/2011 severe hail damage destroyed homes, cars and businesses in the
North Lawndale community. my home and vehicle was damaged by golf ball hail.State Farm Insurance totaled (paid off) the vehicle and agreed to pay for repair of outside lights, gutters, window screens, and porch roof. My complaint is State Farm Insurance refuse to pay for a new roof on my home with two(2) different contractors per State Farm to view the roof for damages (one contracted submitted pictures) and they both agreed the roof was damaged by the hail storm and need to be replaced.
Anti-SEO
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Mar 16, 2012
State Farm Insurance denial
What are their grounds for refusing the claim?
Labrate
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Mar 8, 2012
Refuse to pay
On July 28, 2011 I was rear ended by another State Farm policy holder. My vehicle received front and rear damage as the result. My vehicle also died when I was hit. It did however restart, however the check engine light did not go out. State Farm sent my vehicle to Abra Auto Body and Glass for repairs. I Pointed out to Ray at the shop the damages including the check engine light. Ray called me a few days later indicating that the check engine light is on as a result of my cam sensors going bad.
I then received a phone call from Donna Adams of team 21, her exact words to me when I asked her why she was refusing to repair the check Engine light were quote" your vehicle has 280 thousand miles on it and that at that high mileage things will go wrong and she does not believe it was caused by the accident and that State Farm is not a bank that holds money for people to come forward for repairs" Unquote. I the asked to speak with her manager Gary Jennings, he indicated since I was a good customer and that I pay his salary he will pay for the replacement of the cam sensors. The cam sensors were replaced however the check engine light stayed on. I spoke with the Manager and Mechanic at the repair shop and they were more or less guessing what the problem was. It seemed more apparent to me that they had made a wrong diagnosis.
I called Ron Green my insurance agent, who indicated quote" State Farm will not get involved in any electrical work on my vehicle, God forbid the vehicle catches on fire and someone gets burnt or killed" unquote. Today August 22, 2011 I received a call from Gary Jennings that he has made a final decision and that State Farm is not going to repair my vehicle. He indicated that an electrical cover that harnesses several wires was broken and that his experts informed him that it could not have been caused by the accident. I made it clear to Mr Jennings that all I was asking for was for my vehicle to be returned to the same condition it was in before the accident and he refused.
I have been a State farm policy holder for 16 years with 4 vehicles, a house and 2 life insurance policies paying approximately $5000 a year times 16 is equal to $80 thousand dollars without a claim now they do not want to make a $700 repair...shame on them!
Your Mom Knows Best
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Mar 8, 2012
Refuse to pay
When you use the mark ", you don't need to type the word quote...
Also, it is idiots like you that drive up insurance premiums.
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