I ordered my blinds at Steve's blinds and got the best deal available. However, the drama started after my order was shipped to Idaho ( I live in NYC). I called the customer service, spoke to different people, left msgs and no call return. Finally I got Mr. Tyler from the sales department, who helped me with my purchase at day one. He was extremely helpful. I got my blinds shipped by air in a few days and also got a refund of !0% of my order back to my account.
Thanks Tyler!!!
I must say he went above and beyond in customer service to make a very unhappy customer satisfied.
So, my blinds look exactly how I wanted : Levolor translucent perception soft verticals... highly recommended!
The installation wasn't that difficult at all.
So remember 2 things while shopping here:
1- double check your order to make sure they have everything correct : Stuck left or right, luckily I noticed that while reviewing my order.
2- check the shipping address!!!
Overall they were very helpful and the great price was the best part!
I'll shop again here.
Farid