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Stub Hub

United States,
Louisiana

Consumer complaints and reviews about Stub Hub

jet1 Send email
 
Jan 3, 2018

Misleading Ticket Claims Selling Tickets

I placed 4 tickets for sale on Stub Hub and inadvertently must have posted them the incorrect way as it regards uploading. Fair enough. But this is where Stub Hub lies to sellers about ticket postings. The web site told me I had uploaded my tickets and they were ready for sale. I sold all 4 tickets. I was never told they were invalid until Stub Hub told me my tickets couldn't be delivered until a few days before the event! Then they charged me for not only the tickets but for substitute tickets for the buyers! So basically Stub Hub never told me my tickets were invalid; the details about having to pay for the buyers tickets was in extremely fine print; and when they did tell me, I barely had time to resell them. I think Stub Hub should be responsible for letting sellers know the way the tickets have been delivered is invalid BEFORE selling them. In my mind Stub Hub is no more than a thief and a liar in the way they present themselves to sellers. Obviously it would be financially foolish to fight them individually but I would be happy to participate in a class action suit should anyone decide to pursue their malicious business practices.

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