Submit a Complaint

SUBURBAN Propane

United States,
New Jersey

Consumer complaints and reviews about SUBURBAN Propane

User926424 Send email
 
Apr 2, 2012

Overall service and ethics

Propane companies are NOT regulated. if the company is also a natural gas supplier(a utility), only the natural gas side is regulated. this is why any propane company USA can shut you off during winter months. in some states, it is law that requires one propane company to advise the current propane supplier that they will be taking over an account. at this point, the current suplier usually whips up a work order to have their tank picked up. usually the new supplier sets their tank in place and puts the old co's tank aside for pick up. removing or tampering a pol lock is considered tampering and you could be held liable or worse if you reconnect a tank improperly and burn your house down or kill someone at which point you're homeowners will NOT pay out a penny. its better to just switch companies asap!. not defending Suburbans pricing or billing strageties just advising as a person who's been in the industry for 25 yrs.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username