DO NOT MOVE IN HERE!!! Sun properties Buford Ga. is by far the worst property management company I have ever least from. Placed the rent check in the night deposit on 7-4-17. Today 7-11-17 I received a late rent notice on my door? Went to the office to be told I was short $5.00, and they were charging me an additional $55.00 in late fees. I admit my math was off. We always pay our rent on time. A simple notice and the 5.00 would have been paid with in 24 hrs ( the original check was over 1200.00 for July )
Last year rent was 976.00. I will not renew a year lease, or purchase a home from them. so, we are month to month.( 45.00 rent increase, and an additional 75.00 a month for not signing a lease) They charge us 24.75 per
Month in administrative fees before we use the first drop of water. ( thats rediculous ) Rent is not concidered paid in full, unless the water is included. ( 2 separate bills, 2 separate services ) There is a ramp built to our porch ( prior to us moving in ) when it rains it is very slick. My entire family has fall at least once, myself included. Went to the office the 2nd time my wife fell and was talking to the guy at the counter when the manager came out of her office with her dog, and the only thing she wanted to know was if we rent or own as she continued out the front door with her dog. Wrote an incident report on a blank piece of paper the office personal provided, ( I do have a copy ) they did send 2 maintenance guys over. I explained the situation again, and told them a couple of pieces of non skid would correct the issue, they agreed. This was several moths ago. And still nothing. That only tells me that management would rather deal with medical bills and law suits than to spend a few dollars!
This is a gated facility. We have lived here over 2 years and I have only had to use my gate card 4 time to gain access. there are several other issues I just don't have time. DO NOT MOVE IN HERE!!!

I've lived in Orange Tree Village in Florida since 2003. The lot rent has more than doubled. It has forced some people to move.
We have had a string of managers, most of whom were not professional managers; some were rude; one was really good.

Currently, we have a manager who enjoys handing out violations. I received a violation for having cats who were not tied up and not registered. My cat is registered and never goes outside. This manager made an assumption that the strays who were laying in the yard or in the carport or wherever they were around my home were mine.

As others have said, some of the rules are absurd and should be changed. As it is, all rules are not enforced for all people. Someone else mentioned the issue of dogs; I've seen large dogs in the park who are well over the weight limit. Personally, if dogs are well-behaved, I don't care how big they are but I was prevented from getting a dog my mom wanted when we first moved in. Rules are enforced for some and not for others.

There are now some people in the park who cause lots of problems for neighbors. One I know about has screamed and yelled obscenities at neighbors. Management should be dealing with this but she doesn't.

I would suggest that anyone planning on moving into a Sun Community check it out completely before you do. I have sent a message to the CEO about these and other issues. Our park has changed over the years as has the organization itself and not for the better.

We have lived in the "Kings Court" mobile home Park since 1998 and have NEVER been late on our lot rent, keep our home, inside and outside immaculate and every year our lot rent is increased. An increase every year of $240.00 a year is ridiculous. You give discount incentives to new people moving in for two or three years so you raise our lot rent to make up for it.

When we first moved in our water and sewer fees were included in the lot rent and now we have to pay for that as well as the yearly increases.

I know you are probably going to try to say that the increases are to help maintain the park. Well, we our responsible to maintain our own lawns and if we want our driveway resealed we our now responsible for that also. I have not seen any improvements to this park that could validate the amount of the yearly increase.

Sun communities has offered 70 million for this mobile home park which includes 4 gas wells, small shopping center, and a small mobile home park in Cleveland Ohio on brook park road . It has a pending epa enforcement action pending against this park concerning the sewage system.The monthly rent from all entities is 1 million.
I praise God that sun communities never gets its hands on this park.

I am trying to sell my mobile home in Deerwood mobile home park and I had several buyers. Both buyers had the cash and were ready to take over the lot. But before they can they must be approved by management to live there. Both buyers got back to me letting me know they were denied from living in Deerwood. Well the deals fell through and now I am now looking for other buyers. the problem is I can't get them pass the management of deerwood to accept them. The reasons they are being declined entrance are really petty. Give me a break Deerwood LET ME OUT!

We purchased our first home in this community 2 years ago. One of the factors was the fact that it was a "Gated 55+ community, some of the rules we thought were a little over kill but figured that just made for a nicer community if everyone knew the rules and followed them. Now it seems to be that the only ones that are required to follow the rules are the residents, NOT SUN COMMUNITIES.
The Gate is now open every day from 6AM-6PM allowing any and all who want to enter the ability to do so at will. Summer of 2016 there were several break-ins and still the management chooses to keep the gates open with total disregard for residents safety or security. When we purchased there was a weight limit on pets, which has since been "thrown out" to allow larger dogs. There were to be no fences within the community which has been thrown out to allow those with larger dogs to let their pets outdoors to harass other residents, making some residents patios unusable because of the larger dogs barking the whole time they are trying to sit on their patio.
Rents constantly being increased with little or no sings of improvement to the community. Hot tub has been unusable for a week and a half and each time management is asked about the status it is just another "story" to get you out of the office.
I WOULD NOT ENCOURAGE anyone to purchase a home in this community unless you are willing to constantly deal with changing of rules that only benefit a few and may in fact limit your ability to enjoy your home and community.

Ever since sun took over are park they are trying to get all the old trailers out of are park making people that live on a budget to try to fix up there places if you dont they are going to evict you so what do you do fix it up go hungry like they dont care all they are is a big bully .we have no play ground have no club house no where to park your cars what else we all should not pay rent see if they like that but then we will evict you take you 2 months to get some one out .

I have lived in the 55 and over community now for going on 4yrs. When we bought out home and signed a new lease back in 2013 we were never told that we would have a 3 year promo on our lot rent nor did we sign any papers stating that either. We recently got a paper in the mail stating that our lot rent was going up by $141.00. I went to the commuinty office and spoke with the park manager and was told to put it in writing and see what we could do so I did. I gave her a written letter back in Sept and just today Oct. 25 was told that it was in our financial papers from the finance company which it is not. They are trying to rip people off and way over charge tenants. The finance company has nothing to do with Sun Communities property so they cannot make the lot rent or give you any promos on lot rent only Sun Communities can.

Don't let the number of rules, such as number of people who live in the home; upkeep of home and property; no felons in the community; etc. keep you from moving to a Sun Community. As long as you pay your rent on time, you can do whatever you want to do. Even though the park management tries to enforce the rules, there is no back-up from upper management. The bottom line is all the company cares about. We are supposed to be an over 55 community; but we have more children living in this community than we did when we weren't an over 55 community. The person on the lease may be over 55, but not who lives in the home. Funny thing-we are in a college town and there is a you plus two rule that the city is enforcing for the college students living in the community. In this park, anyone can live here in any number per home. Managers come and go because their job is impossible. No backup at all from upper management. They can't get anything done in the community either because budgets are minimal and they can't get approval for any work to be done by the regional VP. What a joke this company is!

I have lived in Carriage Cove for several years and they have gone down hill a lot since then, The pool is always closed, They have been trying to update things around thing such as the office, pool, exercise room the only thing I have seen happen is a bunch of new rental homes being moved in and street signs that's it oh a fence which was needed, No shelter for our kids to wait at bus stop in case of rain which we were told a gazebo was on order months ago, no parking for parents to pick up kids or drop off they are just all scattered everywhere at bus stop, the exercise room was vandalized and shut down since I have moved in there I have yet to be able to even enter the exercise room, and when it was open it was only when the office was open in which most people work during those hours so what good is it anyways the lot rent continues to go up even though the amenities suck really at this point there are none but the pool and then they changed the time it closes to 8 in which by the time most people get home cook dinner and eat it is closed so we cant use it, unless it is the weekend then it is filled with kids and rif raf that it not enjoyable anyways, the pool furniture is crap I have better furniture on my back porch not to mention the heavier people keep breaking them, I cant not understand why not one project has been completed since they have started, not to mention the discrimination they took on the replacement of the driveways there are so many in need but they chose a select few and of course the office manager got hers done and extra but yet she just had a driveway done herself not to long ago, the grass we have sucks and we should not be responsible for sodding or fertilizing since we don't own the lot. I can see mowing and weeding etc but why are we to lay out money on something we don't own anyway to look nice for what they have not finished anything they started in there and there are no amenities the pond is disgusting the ditch is disgusting oh and they put a fence to keep the kids out of the ditch really for what its on one side another waste of money, I have improved my yard so much since I have moved in at my own expense flowers etc never once get most improved or yard of the month, I referred people to live there but since it was not a carriage cove home for sale never got an incentive, I really want to move out but cant right now due to finances but as soon as I can I will be unless they start improving and taking care of the trash crap that takes place in there,cops in there all the and drugs being sold at bus stop in the evening they know the ones that are trouble makers and have cops frequent but do nothing about it. NO doggie bag stations for dog walkers they let people walk there dogs in others yards and crap not pick it up. I feel the exercise room needs to be key coded and open at least until 10 pm, the pool as well should be open until at least 10 maybe 8-10 just for adults, the office is ridiculous, the driveways should all be fixed, the lots should be maintained good grass, fertilized and bug control monthly by the park since you own it, and I feel something needs to be done with the bus stop area parking and shelter for our children to not have to go to school soaking wet. As for your staff the maintenance guy is great the office manager is great but never available the other lady is rude and need be let go or needs to go to customer service classes. I hope this reaches the right hands and something gets done soon before a lot of people start moving out and more of these posts appear.

I owned at a Carefree resort and finally sold my place (glad Im out of there). Before the closing I had some concerns about a document Sun wanted me to sign. It was on Carefree letterhead and the language was wrong as well as the figures used for closing. I was referred to Maria Delgado, Business Development Specialist, who was less than professional, rude and sarcastic. She did not answer my questions nor alleviate my concerns. I asked for the name of another Sun employee who could help and she gave me a name but refused to give me their email address! She said she would not give me any of his personal information. What personal information? I requested his business email address.

I was told prior to closing my check would be FedEx overnight. Now I am told it will be up to 15 business days to receive it because it has to be audited due to Sun being on the stock exchange.

I have sent an email to the executive vice president of Sun with my concerns. Business emails are readily available on Sun's website. There was absolutely no reason for Ms Delgado to refuse giving a business email address unless she didnt want her superiors to know about her unprofessional behavior.

Do not buy, rent at any of the Sun/Carefree Communities.

Have been trying to get a receipt for our stay at Frontiertown for nearly one month now. I am ready to grieve the charges (don't know what they are or how they were incurred) with my charge company. Mrs. Tom A. Frey 46500 Rosewood Dr. LEX. Pk., MD. 20653 (301) 904-2810

SUN recently bought CAREFREE that owned my mobile home park in San Pedro and several other California MH Parks. CAREFREE allowed more than one non family member lodgers in a written contract called a CO-OCCUPANCY AGREEMENT that is a simple one page document that states the terms of residency for the new roommate. I have had a couple of male roommates who have been approved from the previous CAREFREE management. However now that SUN has taken over the management of my mobile home park they have denied my request to get a new CO-OCCUPANT approved and it is hurting my cost of living expense payments that were easier to pay with extra lodgers living with me.
I want to find out if a class action attorney might take my case because of how many similar plaintiffs exist with similar need to get extra lodgers to reside with them in their mobile home parks owned by SUN COMMUNITIES INC

I have been living here for over 2 years now and the office is in a sense stealing money from its residents. We had a rent increase of $200 and every time we turn in rent they claim we are short $1 or $2 I have all the receipts and math written down but they continue to say we are wrong and due to the dollar missing it's only a partial psyment. Overall many residents have been having these same issues. I know one specifically who they were charging him more because they were reading the water bills from a year ago which is rediculous.There needs to be a lawsuit against the company give back some of the money they "steal":/

Bought A 1979 bayview trailer From candlelight village signed a lease in 2013 mind you it's a 1979 so it's rough and me and my wife moved in put in water tank replaced some of the water lines underneath the trailer put stove in making it livable you know. So first couple months was OK water bill comes in $30 service fee so we average a 65-80.00 bill OK I can deal with that slowly it was increasing 150-300.00 no way possible new tank and lines so there for rent was higher 550-750 then 800-up told the office why the rent so high was told maybe you have a water leak nah now I had a certified Plumber pressure check the water no leak in the system the office wanted proof of this and I thought about it and I said no paid them anyways waited until the lease was up and just moved got the eviction notice looked at it threw it in the trash they tear it down and send me a collection notice for $13,000 the trailer wasn't worth $1000. I will love to have a lawsuit against them Christopher.ct197@gmail. com

I am a single father of two little girls and moved to the community in December 2014. Through out the year we've been having several different peopl me in the office as "management". Well management is never on property, never call tenants back, never fix things. My rent was 1099 plus water and I was paying this by myself. I lost my job in June 2014 and do you think they gave a damn. Nicole, not at all. By I managed to pay my rent including Late fees. Not to mention how they sucker you with the little purchasing reminders on how much you saved as a down payment. Well now it's December 2015 and I wanted to Renee my lease and they told me that they were not leasing my site that I could only purchase it. and was denied, denied in buying and denied in transferring to another site. I had to reapply all over again. WOODLAKE TRAILS SUCKS ASS

We lived there for almost 8 years never had a problem then once jeanann hall took over my water bill went from 80 to 250 then rent went up 100 and everything added up so quickly we lost our home and jeanann was contacted by a new property management place to give reference and lied and made us out to be the bad guys how funny we would love to join a class action lawsuit that is by far the worst place to live and corporate doesn't do anything they only care about money money money well maybe it's time people get together and take back some of our money I would love to see them pay they are crooked as the day is long.

what is going on at the Reserve. We pay our rent to include a community manager. Our manager resigned & now we have a secretary who is on smoke break most of the day cannot answer questions, does not answer the phone because she's never there.! Maintenance is running a muck.. It's time for everyone at the Reserve to wake up!!! sleepy time is over. It's time for us to meet & file a community class action complaint!! Obviously corporate does not care about us. It's time to have a community meeting & demand answers you our questions on our proposed projects for 2015/2016????

These people raise your rent arbitrarily every year, are totally unresponsive to tenant concerns, have automatons running the front office (who are usually either not there or unavailable). Their only response to ANY tenant concern is "OUR HANDS ARE TIED". Well, their hands may be tied, but not so tight that they're not out there at the first of every month to grab your rent check. I got a notice on my front door at 3:30 today that my lawn needed to be mowed and shrubs trimmed - BY TOMORROW. Please note that my lawn WAS mowed three days ago, on Saturday evening at around 5 p.m. They do this kind of stuff so they can "Force Mow" your lawn and rake in even more money. And it has been raining, sometimes heavily, on and off since Saturday night, with more rain called for tonight. Ever tried to mow a wet lawn? Obviously THEY haven't.

This park just sucks, even for good, responsible tenants who never, ever cause any issues, pay the rent on time, and are just generally a good tenant. For all this I got a SEVENTEEN DOLLAR rent increase this year! For what??

SUN COMMUNITIES NEEDS TO TAKE THEIR EYES OFF THE BOTTOM LINE WHERE THE PROFITS ARE AND START TREATING THEIR RESIDENTS LIKE HUMAN BEINGS - IMMEDIATELY.

I don't think it's fair that this company will not hire a person that been cleaning for a good year and half and doing a great job and every body loves her and the community would like you to hire her to continue a great job. Thank you

I've received eviction notices on a late rent that if I had gotten a bill even a note it would have been in the office in 24 hrs. My husband is undergoing chemo treatments & is quite ill...so my mind isn't always where it should be....I actually thought I was pd ahead thru Jan.2015. But then I get an eviction notice and freak out...my nerves are fried! Go get a money order and pay what they said was owed. Then I pay every thing on time and I get another eviction notice Sunday saying I owe 187.?? In back rent... I have all my copies of my rent being pd. what is this for..??? We have ask for a statement several times....I even ask for one in writing when I pd. rent on February 28th 2015... I never received anything so I figure all is well....then the eviction notice on a Sunday March29 th...so what is the money for...in Jan. I pd $977.00.....$820. Rent....$40...late fee...that's $860...so maybe $25. For water & sewer....that's $885.00 then I figured I pd the court cost...that's what made it $977.00....BUT I DONT KNOW because no one ever sent me a statement not a note or phone call after request for the office to do so... Penny seems nice enough...the main manager is no longer here at French town/Elizabeth woods...can someone just be nice enough to answer my question and get me a statement....I would really appreciate any help on this...my husband is still in chemo and it would be hard to move...I'll pay it if it's owed....I want to know what it is...because it's NOT back rent and late fees were added...it wouldn't be late if I had a statement that I owed anything....Sencerly
Debra Brown
8530 Maurice
Newport,Mi 48166. #864-221-8330 Lv. Message and I'll get back to you ASAP

Sun Communities just purchased several properties from American Land Lease in late November 2014. Have been unsuccessful trying to get in touch with management. Park manager has cancelled two meetings that were scheduled at the last moment. Sends his activities manager to explain her role but nothing from Sun communities.
This type of behavior is indicative of bad management at the outset and very seldom does it improve.
Problems with some of the new home sales warranty program go totally unheeded.
I feel that after reading some of the blogs about this corporation, I am going to bail out early and put our home up for sale before it is a give away.
This type of corporate take over of 55+ communities has once again proven that uncontrolled capitalism does not work, shareholders as well as management have the same objective, greed. Shareholders have no risk as they can bail at any time, management will buy back shares to make for a good looking statement but cash flow shortages are going to prove to be a nemesis.
First impressions 3 out of 10.

Highpoint in Delaware is no better. We have a manager who doesn't care about anything but her pay check! Like all others rent is raise each year and the services go down. Thank God we had a mild winter because NO ONE here knows how to plow! They can't even cut the grass or pick up leaves! And try to get a answer to a question is like bashing your head against the wall unless you want a lie. They know they have you by the short hairs because it cost so much to have a home moved. So take this as a warning. DO NOT RENT or BUY from Sun Communities! They promise you the world and give you incentives to move in, but then they hit you with the big bag and you realize your living in the roach motel. You check in but you can't check out!