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Super 8 Motel

United States

Consumer complaints and reviews about Super 8 Motel

Erinye Send email
 
Mar 21, 2012

Super 8 Motel

I was denied a room upon arrival at the Super 8 Motel at 728 Horizon Drive in Grand Junction, Colorado. Many rooms were in fact available and full standard identification was provided even including an AAA member card and a Super 8 Rewards Club member card. All normal and usual methods of payment were offered including credit cards and travelers checks. The desk clerk however refused to provide a room and refused to provide a reason for this action.

Multiple formal written complaints have been made to both Super 8 management and the franchise owner, the Feeley Family Limited Partnership. Both the company and the owner have refused however to provide any reason for their action, have refused to provide location information for witnesses to the incident, and have refused to provide any information on the results of the internal investigations they claim to have undertaken. They have completely stonewalled and have not made any good fasith effort at a just resolution of the case.

I have concluded that after many months of unsuccessful efforts to obtain just treatment, that only formal complaints will cause this motel company to respond properly and justly to my complaint. Since they have refused to provide the requested reason for their refusal to provide a room to me, it must be concluded that their denial was based on what I believe to be unlawful and improper discriminatory factors. There is simply no other plausible reason for their denial of a room to me.
Joyce A. Walton Send email
 
Mar 21, 2012

Super 8 Motel

My wife and I recently rented a room at Super 8 Motel on hwy 84 in Donalsonville, Georgia. Once we were ready to retire for bed, as we always do we scrutinize the bed linen from past experiences. What we discovered was totally unacceptable and gross, the linen was stained with spots of blood, yellow spots which appeared to be semen, and pubic hairs all over the sheets. Management was called and informed on what we had discovered, he came down and changed the linen as if everything was okay. He did not offer us a refund or another room, in which plenty was available. I will never stay there again or advise anyone else to do so.
Paul Vance Send email
 
Mar 21, 2012

Super 8 Motel

You have a wife Joyce? Your problem was with the bed linen, and the issue was addressed. If you wanted another room or refund you should have asked for one. Who sleeps between a motel's sheets anyway?

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