After two years of having SYNLawn install their synthetic grass ($3153 for 465 sq feet), we are yanking this stuff out. We were convinced by their sales associate that this was the best thing in our backyard for dogs who burned grass with their urine. Indeed that may be the case but now our yard smells like pee and despite the numerous efforts to neutralize the odor (per SYNLawn's own instructions), it's more than we can tolerate. Even after all the rain this winter in central California, the urine odor is completely trapped.

The lawn has begun to fade and lay over to the point it can't be brought up with a brush or broom whatsoever. SYNLawn does not sell or offer a power brush nor will they come out to try to fix this even though this purchase came with a warranty.

The blades are no longer upright but turned every direction and it's impossible to brush up since some blades get turned down further. It looks awful and has had hardly any traffic on it at all.

Our dogs walk out on it, go potty and come back in the house and that's it. We don't have kids playing on it. It's so hard to believe it looks like this after only 2 years.

The biggest issue with this lawn is heat. We were told it gets "warm" in the summer. WHAT AN UNDERSTATEMENT! This synthetic lawn in direct sunlight in the summer can injure your pet's paw pads because of its high heat. I cannot even walk on it with bare feet. It is significantly hotter than asphalt when receiving the same direct sunlight.

If you have pets and expect them to be on it in the summer, I implore you to think twice about this investment because you will be VERY surprised by the dangerous heat it will capture and hold. We have had to buy market umbrellas and big awnings to place over our lawn in the summer because of the intense heat.

The following is information from the Internet about synthetic lawn heat:


Brigham Young University officials in 2002 investigated overheating complaints at its football practice field, part of which is covered with synthetic grass. According to an investigation report presented by Frank Williams, a BYU professor of plant science, the surface temperature of the field's synthetic turf was 37 degrees higher than nearby asphalt and 86.5 degrees higher than natural grass on the other half of the field. Investigators, who used infrared and soil thermometers to measure the field in 98-degree weather, recorded temperatures as high as 200 degrees Fahrenheit on the synthetic surface, according to the report.

Thank you for your comment. I even had a rep come out and they agreed it smelt, but the advice given to me was to pay to have it removed and reinstalled. I am confident it is a drainage problem.