Submit a Complaint

TapJoy

United States,
Tennessee

Consumer complaints and reviews about TapJoy

Pconger Send email
 
Aug 17, 2015

did not receive coins as offered for game

I purchased a candle from Diamond candles listed in the Tapjoy Rewards for extra coins for my Word Chum Game...it was my first time t try this and so I ordered a candle as requested paid for it with Pay Pal and it has been shipped. I checked the status on my Tap Joy App and it shows Incomplete. I received an email and they requested my invoice , receipt and proof of purchase BUT the emal for this info will not go it comes back undeliverable ....I submitted another complaint, I always get an automated email stating they have received it and someone will contact me. This is very frustrating as I am trying to get info to them I got an email thru to the automated response and gave them my phone number but no response. I realize this is not a big deal but IF they are going to offer free coins when you purchase an item they should follow thru....it should be automatic once they know your credit card was approved.....FRUSTRATED
Patricia Conger
[email protected]

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username