my tata phone plus number is not working since 11th march-2012. I recharged with 700rs for unlimited access for 30days, but it stopped working on 11th, I complained at customer care on 14th march first time, but they didn't response. after that I complaint many times, but each time, they gave me 24hrs resolution time, but nobody call after that. Then I visited their technical centre in Gurgaon, Sahara Mall. But that guy also didn't solve the problem, but raise a new complain. after that I received one call, and customer care person asked me to again at technical centre for some programming of device. I visited again at Noida centre, I sit there aroung 1 hr, but the executive couldn't help me, andsaid, he can't help. but didn't tell me. and most probably closed my complaint.
Since then I am calling each day to customer care, but they are not helping at all. just raising a new complain, and giving me 24hrs more. there is no other way to complain.
I am thinking to go for consumer court for the same.
I will never recommend tata photo to any other person..

Dear Mr. Arun,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at [email protected] or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.