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Tax Masters
United States,
North Carolina
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Consumer complaints and reviews about Tax Masters
User709130
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Mar 26, 2012
Did not help solve tax issue
Tax Masters was paid a $2500.00 between Jan 19, 2009 to June 20, 2009, to assist with a tax issue. After they received payment was told by a Nicki Sample (Tax Consultant- 281-497-4226) that we needed to gather all W-2's from previous employers, and previous tax filings and send them to their Texas office. Although we has some documentation, there was not anyway to obtain "all" documentation. We informed Nikki that we thought that was Tax Masters' responsibility. We repeatedly tried to contact Tax Masters using the ID number they assigned, because nothing was being resolved. We never were able to resolve the tax problem through Tax Masters...they just took the money and did nothing.
Other people at Tax Masters that were invovled in our tax issue were;
Marla Alvarez - 281-668-8082
Damarius Givens- Case Coordinator
Patricia Marinez
Jena Murphy
***Documentation is Available****
Christian Maceo - Case Coordinator 281-497-5937
I am certain that none of these "Scammers" are employed there now.
User923971
Send email
Mar 26, 2012
Did not help solve tax issue
I hired Tax Masters in Dec. 2011 and it's been a horrible experience. I don't owe the IRS any money, but I hired them to file unfilled taxes. I've sent them e-mails that went unanswered, phone calls that went unanswered, they strung me along. I got a certified letter dated February 17, 2012, stating that I would be receiving my taxes from 2004-2010 and that I needed to walk them into the IRS to be in compliance. Well a few weeks went by and I was concerned that they got lost in the mail. Well, I sent an e-mail, and of course no response. So I called, the lady I talked to said she would check into it. No response. So I called left a message, that I was not sending any more money. I put a stop payment on any further withdrawals from my checking account. Well the bank filed the wrong paper work and I am in the hole right now. I am going to close the checking account and I have hired another tax company. Well I received my taxes in the mail, March 26, 2012. The package that they came in was ripped to shreds. I thought that state tax forms would be in there also, but were not. When these people do taxes, do they not do state taxes also? I could of done the federal taxes myself it's the state taxes that are difficult to do. Tax Masters filed for bankruptcy on March 19, 2012, and now I receive my taxes. Is that so they can keep taking money out of my account, because they owe everybody? I read where they can garnish your wages and wondering if that is true. I want this to be over, I want nothing more to do with them. I have already paid Tax Masters $2, 640.61 and for what? I am taking the taxes they did send to my tax lady today, March 27, 2012. I already know that the taxes they did for 2008 is totally wrong. I was lead to believe they had former IRS agents, Ha, what a joke. My tax lady has already done my taxes and that includes the state too. All Tax Masters did was take my money and I was dumb enough to give it to them.
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