TD Bank is the worst bank I’ve ever dealt with! Here in the Bronx this bank steals money out of my account more than once and then charges me for the money they took claiming I had overdrafted my account....!?!? I DONT HAVE OVER DRAFT PROTECTION!!! Now they put my accounts on hold which they didn’t tell me till after I put money into both accounts! I’m so pissed! These people are incompetent and none of their employees should be working in a bank environment! What a joke they gotta call out to customer service and ask them what to do?! Man wtf I’m definitely closing mine and never looking back!

BAD SERVICE, I HAVE TO SAY TO THE PEOPLE DO NOT OPEN ANY ACCOUNT IN THIS BANK , THEY NEVER SOLVE ANY PROBLEM, THEY LIE TO THEIR COSTUMER. TD BANK'S WORKERS NEVER HAVE ANY EXPLANATION ALL THE PROBLEMS AND SOLUTIONS ARE IN PRO OF THE BANK AND NEVER MAKE ANY EFFORT TO SOLVE THE PROBLEM IN PRO OF THE ACCOUNTS HOLDERS. THE COSTUMER ALWAYS IS RIGHT DOESN'T APPLY WITH THEM. ALSO I HAVE TO SAY TO OTHER THAT O NOT TRUST IN COURTNEY AND CHRISTOPHER IN MELVILLE NY BRANCH, THEY LOOK LIKE SO FRIENDLY BUT NEVER WILL RESOLVE ANY INCONVENIENCE AND WITH THEIR GOOD SMILE IN THEIR FACE ALWAYS WILL SAY "SORRY YOU HAVE TO PAY OR WE CAN DO NOTHING" I'M TIRED TO RECEIVE SURPRISES FROM THIS BANK AND ALWAYS IS MY PROBLEM, I DON'T KNOW WHY WE DEPOSIT THE MONEY IN A BANK IF IT IS NO SECURE AT ALL. ALSO THEY NEVER EXPLAIN THE TERMS AND CONDITION AND ABSOLUTELY NEVER ARE CLEAR WITH THE CLIENTS, AND AFTER ANY PROBLEM YOU HAVE TO PAY THE CONSEQUENCES.

PEOPLE DO NOT OPEN ACCOUNT IN THIS BANK YOUR MONEY WON'T BE SAFE THERE AND WHEN YOU HAVE A PROBLEM THEY WON'T DO ANYTHING. THEIR STAFF DON'T RECEIVE THE APPROPRIATE TRAINING, I WAS VICTIM OF AND FRAUD AND THE PERSON WHO RECEIVED THE CHECK SHE DIDN'T REALIZE THE CHECK WAS FAKE EVEN SHE DID NOT MAKE ANY EFFORT TO VERIFY IT AND WHEN I WENT TO THE POLICE THEY TOLD ME THAT THEY HAVE TO BE RESPONSIBLE WITH THAT BECAUSE THEY HAVE TO CHECK AND REVIEW EVERYTHING BEFORE HAPPEN.

SORRY BUT THIS BANK HAS TO IMPROVE AND NOW I'M AGAIN WITHOUT MONEY BECAUSE THEY DECIDED TO TOOK ALL MY MONEY AGAIN.

I received my financial aid refund and decided to close my bank of America account and put it in my td bank account. I deposit my money at an atm it gave me 100 out of my 2400 ... it said the rest was on hold. The next day it cleared then it said it was on a new hold and took everything leaving my account negative. I'm soo annoyed like I started paying bills and now it's negative this is ridiculous. The fact that I was goin to to with chase bUT rethought everything and decided to stick with td but now I'm leaving.