The problem of service instability is random There is a complaint about the instability of the Internet service from June 28 to July 13, which was not solved by the technical support department managers. The complaint is that they have contacted and contacted many times. Through chat, they also tell me that there is nothing useful, knowing that they are transferring the landline From a copper cable to Fieber and tell me that this is not true knowing that there is a large cabin two blocks from the place of residence belonging to the Egyptian Telecom Company and told me that it is not true and that the problem is from the internal wiring connections and that the technician will set the date of the visit by phone call. They do not want to solve the problem Basically I want a special escalation of the complaint at the level of Minister of Communications Professor Amr Talaat I would like to investigate with the company Tata and take action against them against the technical support department managers because they say to me that we do not have anything useful. We correspond to the technical management of the visits. They do not respond. We have nothing to wait for. This is the last opportunity. I waited for two weeks and the third week. I want an immediate solution.
Name: Mohamed Hassan Abdel Latif Bakr
Telephone number in the Internet service 23586122
Mobile : 01015970361
Complaint number :48039813