Better customer service from eBay??? eBay is a platform, not a supplier. As to customer service, it would depend on the reliability of the actual supplier, which may not be easy to determine from the eBay site. Similarly, Ashley M seems confused as to warranties. The 1 yr. warranty purchased will be supplied by a third party. This will be in the nature of an extended warranty: only applicable once the supplier 90-day warranty has expired. Since Tech-for-less has a simple on-line complaint procedure, I would suggest that this would be the obvious first step to take.

I can never get through to customer service. I very unhappy with my purchase which was a Toshiba Satelite Laptop; Open Box. I thought I was getting a great deal and making a better purchase but I should have went with purchasing the laptop on eBay. Atleast I would have gotten better customer service. I wish I would have saw this website before I made my purchase. I purchased a 1 yr warranty as well so they WILL be giving me a working laptop or I will have to escalate this complaint further!

I can never get through to customer service. I very unhappy with my purchase which was a Toshiba Satelite Laptop; Open Box. I thought I was getting a great deal and making a better purchase but I should have went with purchasing the laptop on eBay. Atleast I would have gotten better customer service. I wish I would have saw this website before I made my purchase. I purchased a 1 yr warranty as well so they WILL be giving me a working laptop or I will have to escalate this complaint further!

Samsung only give a 90 day warranty on refurbs. If the product fails, logic would suggest that you should blame the manufacturer rather than the supplier. Failures are generally just a matter of luck. Personally I have had better experiences with refurbs than with new - at least with a refurb, some techie will have checked that it works properly when supplied, whereas with new products the customer is the test bed.

Do not buy from Tech For Less!!! They have terrible customer service and their products are bad! Our company tried to buy a labtop form them and when it arived lets just say it could not use the labtop screen! there were two big lines through the screen. when i called to get some information i was put on hold for over 45 mins! Not only that they could not give me the same product and the man i talked to was rude and push me off! i could not get ahold of a manager to talk because the mn would not put me through! i now have to wait 7-10 days to recive a shipping slip to send the laptop back and wait another 7-10 day to recivce my money! To any one out there looking for anykind of computer stay away form this site they will only scam you to!

This is a low rent company. Do yourself a huge favor and just buy new. I bought a Samsung Blue Ray Player and it broke right around day 90. No power to the unit at all. I have never had a new player subsequently break on me like this. I have several standard DVD players that are over 10 years old. Just buy new on a site like Amazon and sleep well at night. $65 lesson learned. Leave the Refurbs alone!!! Let Tech for Less sell to some other sucker next time!