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Telecom Egypt
Egypt
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Consumer complaints and reviews about Telecom Egypt
Ahmed Nabil Abdelaal
Send email
Aug 27, 2019
ADSL Internet
Please be noted that there were three complaints and they were closed as per the attached screenshot without any solution from your esteemed company. When i call customer service No 19777, it was answered that the problem from Telecom Egypt and is expected to be resolved at the beginning of September and when
when asked him about compensation for the indemnity for this period. there is no response, so i need your urgent action please
Hossam Hozain
Send email
Mar 2, 2019
Adsl slowness problem - phone No.0233869778 - ticket No.56984600
Dear Sir/Madam
I've been complaining for more than 30 days now and the problem hasn't been solved yet
my land line number: 0233869778
my last complain No.56984600
the problem is that I have subscribed for 5MB plan but all I'm getting is 1.5MB/s
however as you can see from the attachment ( my line can handle around 13MB/s)
I've called the tech support so many times they keep asking me same questions every single time then tell me that they will fix this problem in 2 days but it has more been 30 days now and noting fixed so please help me with this problem
Mohamed nagd
Send email
Feb 24, 2019
closing number delay
my name is Mohamed Nagd
i need the closing number for TE data Co.
i am waiting 2 weeks with out internet
my land phone number is 002035490485
please support
my mob # 00201227288968
Ahmed Nabil Abdelaal
Send email
Feb 9, 2019
Ticket No.56156264 Phone No. 0237156159
kindly be noted that i have open a ticket since 4 days NO. 56156242 and i have received a call from your esteemed company agent last Wednesday for a technical visit and asked him to postpone this visit to be in Thursday but I received a Message from your company contain that the agent can't reach me this is absolutely unacceptable, so i need your support to solve this issue today
Thanks,
Ahmed Nabil
Ahmed Nabil Abdelaal
Send email
Feb 9, 2019
Ticket No. 56156264 Phone No. 0237156159
kindly be noted that i have open a ticket since 4 days NO. 56156242 and i have received a call from your esteemed company agent last Wednesday for a technical visit and asked him to postpone this visit to be in Thursday but I received a Message from your company contain that the agent can't reach me this is absolutely unacceptable, so i need your support to solve this issue today
Thanks,
Ahmed Nabil
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