I sent the set back in Oct 2016. Still have no check. They never answer the phone or emails. I finally got a call from the alleged owner, Mike Lung, who promised I would got the check in the next few days. Still waiting!!! After a month!!

Test Prep Services(TPS)..What a farce.
Here is my experience with them. In September, my wife received a call stating that we had expressed interest in their program for helping future college kids improve their grades. In today’s competitive environment getting into college, she thought we give it a go.
We received the disks, but it wouldn’t load onto our iMac. After a few calls, got a call back from Mike asking to try another method. When that failed, I called and got a call back. At that time, I asked for the return number they insisted on using and sent the disk back via UPS. I was informed once they had the disc’s, they would issue me a check for the cost of the disk, but not shipping. A few weeks later, I sent an e-mail and called(Going to mention that whenever I called, I always got a recording, never a person) inquiring about my refund. I got a call back, stating that Test prep had sent me an e-mail, using the email address I sent from. (Going to mention that he stated he sent me numerous e-mails, none of which I received. I get spam email all the time, but can’t get theirs!). The rep stated they never received the return and for me to contact UPS, claiming a lost package. UPS had sent me an e-mail stating package was delivered. I contacted UPS, stating that TPS claimed they didn’t get the return. UPS started a lost package claim. After many calls back and forth, UPS sent me another notice that TPS did in fact receive the package, which I forwarded to TPS. Once more, I had to call. When I got a call back, TPS stated he knew nothing on the notice and that I filed a lost package claim. I kinda’ blew a gasket and informed him I had sent the UPS notice to them, at which time he admitted, “oh, that email” and that he forwarded it accounting to pay me. By this time, 60 days from purchase had passed. I called the CC company and they stated has 60 days had passed, they couldn’t do anything. In one phone call, TPS did give me an e-mail, which was bogus.
After getting more BS from TPS, I called my CC Company back, claiming theft and fraud. I told them the whole story and that I had proof the items had been returned. They sent me to another department and when I explain to them what happened, they stated they would start an investigation. I gave them the tracking number from UPS and faxed them the letter from UPS, stating TPS had indeed acknowledged they received my return.
Much to my surprise, a week or so later, I received a letter from my CC company stating that the full amount, cost of discs plus shipping, had been credited to my account.
I might add that whenever TPS called me, the number was always had an odd area code and didn’t take call backs.

Wow this guy is a real dirt bag..I fell for his sales pitch..sent back CDs within a week it's been 1 month later still no refund. You never can get through always have to lave a message he might get back to you but avoids answering anything about. Refund. I found his cell phone number 616-453-5330 so I just keep at it all to and I live on the east coast..

Ira Pupko uses the same sets of words and is undeniably commenting in all complaints about him with anonymous names. Anyone that says anything good about him or his practices was either held at gun point or he was moving their lips, Dont be fooled!
Ira Pupko also owns a company called "Hog Heaven BBQ Sauces" and also does catering and classes. This man does not know squat about proper BBQ techniques or even safe food handing practices.

I hope for the safety and sanity of all people, that this man is identified for who he is and in any and all business endeavors.
Stay away, run away, hide your children and your wallet!

Ira Pupko
Test Prep Services "scammer"
Hog Heaven BBQ Sauces "Plagiarized Sauces"

It's really crazy and rather sad that people...misanthropes...have the inclination and the vehicle...to post such treacherous lies in the attempt to libel. Sad, really...

Occasionally, a customer is SO very ridiculously unfair in their expectations, and simply refuses to accept a rational explanation as to why they can't be appeased, and there has to be a point at which the line must be drawn. It's clever that this customer invests imaginary emails to be vindictive. Well...not really...just sad.