We bought a Brada dishwasher a few months ago, because we knew our old one was on it's last legs. Opened the box this weekend to install, the hard plastic base was broken in a hundred pieces and I am not joking. Of course we realize we are partly at fault for not taking it out of the box sooner to check it out. So of to the brick we go with photos of the mess for help. Bigger joke. Ask to speak to the manager of customer service at The Brick in Brossard and this very self-important person shows up, already with a chip on her shoulder. We must have interrupted her while she was watching soaps. After telling us the obvious 20 times "you should have opened the box within 7 days" . Bottom line they were of no help and support for Brada is non-existent just like THE BRICK. Our advice Stay Away from The Brick and Brada.