Delivery/product/personnel - one big problem!
i have never in my life experienced such bad customer service in my life!! they lied to me saying i had a 5 year waranty, which i did infact pay for, then when something happened to my couches, suddenly there was no warranty... they are all liers! dont ever shop at the brick. and if you want to call and complain, just a heads up, they will constantly keep moving you on hold, enough to make you give up and hang up. it is all part of there plan!!!