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Thrifty Car Renal

United States,
Florida

Consumer complaints and reviews about Thrifty Car Renal

User791781 Send email
 
Apr 11, 2012

Deceptive Practices

Do not use THRIFTY CAR RENTAL ! They engage in deceptive practices that can lead to unwanted substantial add on fees. I rented a vehicle for a week at the Sarasota Airport location. After telling the clerk repeatedly that I did not want the optional Loss Damage Waiver Insurance or the Trip Saver Options, these additional charges were added on to my bill. The screen used for customers to agree and sign off on the bill did not clearly display these additional charges.
After seeing the charges I called their 'Client Service' number where I was rudely told that I signed a binding agreement and they would not even consider my request for a partial refund and would not even pass my call to a supervisor.
User917730 Send email
 
Apr 11, 2012

Deceptive Practices

Saying that you were not aware of what you signed only exposes you for the moron you are.

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