Hello CAgirl! Thanks for your feedback. We actually responded to you previously via email about the confusions with your purchase. It appears that your ticket seller accidentally shipped your tickets to your billing address rather than the ship-to address on your order. We are very sorry for that trouble and have also let your seller know that they need to be more careful in the future. We also let you know that we would refund your delivery fee and reimburse you for any other reshipping fee if you had to ship the tickets off to your friend. We were happy to answer additional questions you posed, as well, and you indicated at the end of that exchange that you were satisfied you had been heard.

We've offered you a discount on a future order, too, to apologize for the trouble. Please let us know if we could ever help you in the future with tickets!

Purchased what I assumed to be overpriced tickets, which I understood were sold by another company, Top Shelf Tix. As the other complaint suggests, when I call "top shelf tix" no one answers the phone. i have emailed them and Ticket Network and no one will respond. The problem is that I specified a New York address for delivery of these tickets, but the tickets are being delivered to California through FedEx. Given the agreement the TN had to ship to NY, and the price I paid for shipping ($15) I believe this should be handled bythem. But no one at either company will help me.

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