I placed an order for three prom dresses on January 16, 2012 and a second order for a fourth dress (two for each of my girls to try on and decide which dress they liked/fit better for their senior prom) on February 27, 2012. To date I have only received two dresses, neither of which look like the pictures shown on their web site. I have tried calling, emailing, messaging through their instant chat feature on their website but I get no response. Tidebuy.com states that production time for the dresses is 22-28 days. One of the dresses ordered on Jan 16th has still not been received and it has been 56 days. Out of frustration, I have asked that all my orders be cancelled and that I return the two dresses I have received so far. I am met with resistance with respect to returning the dresses and absolutely no reply to my request to cancel the orders. I have spent $653 with Tidebuy and I want it back. This company has awful business practices. I am not even sure where to go to get help of file a complaint to rectify this matter.

The above complaint is correct about Tideybuys extremely poor business and customer service. In addition to my problems with tideybuy, BillMelater (a paypal service) is billing me for items that were returned to tideybuy which were returned because the order site would not allow me to cancel a second order place in error. I refuse the package at the post office and the package was return to the company. Tiebuy refuses to credit my account with BillMelater and BillMelater has not address the issue with them but continues to harass me about a purchase that was return and Tidebuy has acknowledged the return. Please post how I should go about filing a complaint against both companies.