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Tidebuy
China
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Consumer complaints and reviews about Tidebuy
Sue Jones
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Feb 27, 2012
late delivery,poor quality,not complete refund
I to ordered a dress for my wedding which is on the 3/3/12 I was told that the dress would be with me by the 25/2/12 as of today's date this dress is still processing on the system. I have emailed them several times this week and they state the dress will be with me for my wedding. Save your money heartache and stress DO NOT ORDER FROM THEM even if they say the order can be completed I even paid the premium to have it made quicker. I now have to wait till my wedding day to see if the dress arrives before I can complain to ask for my money back. Will I get it very doubtful !!! Bought a dress locally yesterday as I can't go through any more stress and heartache waiting for my dress to arrive. To contact them is terrible the e mail times out bad information received back from them and their live chat is always down and that's if they bother to answer you.. but they will answer you before you place an order.
G BU
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Feb 27, 2012
late delivery,poor quality,not complete refund
I also have ordered a dress (to wear at a family wedding) on the 5 January 2012, it arrived on the 22 February 2012. Colour different, jacket two sizes smaller, 6 stains on the dress, sequins too large and not as per picture, and the sewing and finishing is horrible...it shows that there was a mistake and was changed...the dress definitely cannot be worn!!! I have sent them emails to complain but still no answer from them... DO NOT BUY FROM THEM...
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