Call your bank (if you have paid via credit card) and ask them to CHARGEBACK the money due to NON-DELIVERY of goods in the committed time frame. Not only will the bank recover money from the merchant but will also impose a fine on the merchant. Register your complaint on other consumer rights. I did this and my bank gave me the amount back. You acn also write email to these email id [email protected], [email protected], [email protected], [email protected] is the payment gateway provider for Timtara.