Tingdene do treat customer complaints very seriously . Tingdene have thousands of happy customers who have recently purchsed or have purchased many years ago. The company has been building homes since 1969 and has a top reputation for building good quality homes. Did you know that Tingdene has a formal complaint procedure and clents are asked to email [email protected]

I have a story to tell about being ripped off by Tingdene Park Homes.They installed the wrong kitchen which they have admitted and now after five months of dragging their heels they are not going to install the right kitchen, wardrobe doors not fitting properly after being adjusted four times it needs a complete new frame and doors. They have made a clear £60, 000 profit from us, They have charged us £990 for intergrated tumble dryer, £880 for intergrated washing machine, £750 for a fridge/freezer, Patio doors that couldn't be closed properly or locked, bathroom light fitting smashed, skirting boards covered in adhesive that you cant get off, The electrical consol fuse box on the wall in the kitchen that works the washing machine, tumble dryer, fridge/freezer, hob, extractor fan that fell apart and exposed the bare wires, the list is endless they should be named and shamed so that other people are not ripped off like we have been. We retired this year and this should have been our retirement dream home to be able to relax and live the rest of our lives in peace and quiet, instead we are having to fight for our rights causing us upset, frustration, anxiety, floods of tears, we don't need this at our time of life.They take weeks to reply to letters sent, we've made no end of phone calls only to be told they will ring you back and they don't. We have twenty four residents on this park and each and every one has a tale to tell about Tingdene some have been waiting over a year for work to be carried out.
I do hope you can help us and stop other people who are considering buying a Park Home when retiring not to make the same mistake of purchasing a Tingdene Park Home there is no commitment from their Managing Director Chris Gibbard

We have had same experience and we had delievery of our home 2 years ago and not once has it ever been right. i have had a bald patch through the stress and missed several holiday days from work when ive waited for them to turn up and they never have .I have a massive peice of wood showing on the front of my home where water has been leaking into it for over 8 months now, and ive tried contacting them all week to be told the person i need is in a meeting, not once in 7 days has he replied to my calls.AVOID THIS COMPANY and try there competitors STATLEY ALBION...i know several people have have Statleys homes and there After service is brilliant.