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TJ Maxx

United States,
Massachusetts

Consumer complaints and reviews about TJ Maxx

User47447 Send email
 
Apr 11, 2012

Stealing

So I came into TJ Maxx today. I rip off every tickets to see if I can get a cheaper price. I went up to the service desk and I ask the asian girl if she can check the price for me. She said no! Then she call another asian girl up. I ask her if she can check the price for me, she said to me rudely, "If those fuckers didn't rip off the price there would be less work for us!". I ask to speak to her manager, she said her manager is not in the store. And I ask her who can I speak to, she said no one. Then she said she can't check the price for me and told me I'll have to wait an hour or so. So I went to the back and found a boy working in the rugs department, I ask him to check the prices for me and he said, "Why don't you bring it to the service desk!?! Do I look like I can help you right now? I'm busy!". I flipped out on him and he wouldn't say anything back. Then there's another asian boy with glasses, I ask him to check the price for me, he said, "Oh, I don't work here." Then they paged him to the fitting room and he left. I said, "Excuse, I thought you say you don't work here." He said, "No I didn't. Well, I do work here but I'm not going to help you!". I was looking all over the store for the manager but couldn't find her so I guess I went into the breakroom? Another asian girl was in there and she scream to me, "HEY! you're not suppose to be in here! It's employee only! Can you not read the sign? If you need to use the rest room, it over there to your right!"

I would never go back to that store ever again.

Tyngsborough is even worst!
I tried on a couple of shoes, and one of the employee said to me, "If you're not going to put it back and clean up the mess, don't try on our shoes." I tried to complain to the manager, she walked out with a bag of McDonald and said, "I'm on my lunch, I'll get another manager to help you." What kind of customer service is that?!!?! WTF! Then I continued shopping, everytime I touch something, the employee look at me, I ask them, is there a problem? do it look like I'm stealing. And 3 of the kids reply, "Yeah, it does." I said that's it! Let me speak to your manager! They said "No! We don't have any managers here." So I found the same manager with the bag of McDonald coming in with more foods, I said to her, "Excuse me! Your employees were really rude!" And she said, "Oh, it's okay, well, I'm still on mylunch break, I'll be back in about 20 minutes." So she walk back in the office. I told the kids, I'm going to call the cops and everyone started laughing and hand me the phone. I didn't call the cops on them but I rip about 60 tickets off their mechandise. :) That's what they get for messing with me!
User930252 Send email
 
Apr 11, 2012

Stealing

Steve, you are so full of shit, that it is not funny. You are ripping off price tags in hopes to get a cheaper price; in other words, you are trying to rip off the company.? I happen to be an Asian from California, but I would have felt the same way. No one should help you when you are trying that bullshit. I wish that someone would have kicked your ass; too bad there is so much political bullshit. Next time, pay the price that is printed on the tag, instead of bitching about rude employees. You got what you deserved. I am sure those employees do not give a shit whether you return or not.

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