Submit a Complaint

TJ Maxx

United States,
Maryland

Consumer complaints and reviews about TJ Maxx

Dennisdahms8 Send email
 
Oct 30, 2018

Idiot managers

The new disturbution center is a total joke. Alan. Thomas. And james. Lets start with alan a young kid thats wet behind the ears and already used his kneepads to the max. And Thomas who is a wreck and stressed out and looks gay. And james who made a lady cry. He down talks everybody. Its tjmax bible or the highway. If you're white your not in. These people lie. Its like a panty waist liberal club praising the tjmaxx flag. And safety its a overkill. I got more certification from osha than they have common sense. Alan plays pocket pool behind Gaylord boxes he's a little fruity .this place will have a turnover rate so high they will end up moving on.tjmaxx is like a religious cult.in their on culture. They promote girl. That wear lipstick and perfume and tight jeans to turn them on . thhe mangers harrass you. Like violate you and make you feel stupid. They must brainwash these managers in tjmaxx bible thumber school. They all act like. They went to romper room and watched captain kangaroo show hold hands and singing songs while getting brain washed.
Oceanus Send email
 
Jul 27, 2018

Employee Treatment

My daughter works at Marshalls and has being harrassed by the store mgr. I have watched her go from excelling in the store as a confident worker to an anxious wreck, often crying as soon as she gets off her shift due to the stress and comments made to her during her work day. Comments that are unnecessary when for the most part she is already doing what is being asked of her. (Ringing for example- after being on register for an hour while scheduled to be in a department stocking the store mgr comes up behind her in the middle of ringing a customer and says “I need you to ring”) this happens also while stocking an area just needless and makes her feel criticized for doing exactly what she should be doing. There doesn’t seem to be a reason for this and it comes off as being a bully. Yesterday she was upset because she was ringing and following through asking customer to sign up for credit card manager again took her to the side and asked her if she was asking she replied yes and he berated her and told her how he wanted her to ask. She also noticed others near her were not asking and were not spoken to just her singled out. She has a good record if getting customers to sign up for cards. She is at the point after over 2 yrs with the co that she wants to leave because of the treatment. I have been in retail many yrs I know “we are all easily replaceable “ however in this case he is the one needing replacement in my opinion
Mstomko Send email
 
May 17, 2018

Managerial Staff

I worked there for about a year and a half.At first it was the only job I had so I would offer to work extra shifts if they had it.A lot of the time they called me to come in even if I hadn't signed up.I would say I went in 99.% of the time when asked. Since I worked in the fitting room it was not always very busy.We were allowed to straighten the areas outside of the fitting room.In the store I was in that was skin products.I also was expected to stock shelves as new merchandise came in.I didn't have a problem with doing any if that.I enjoyed seeing new products come I .I was also trained on how to put this gs on the shelf.There is a certain system there.About six months ago I gait another full time job.I worked at both jobs but, did cut my hours at TJMax.They also hired a new woman in the FR where I worked.All of a sudden she is the store s favorite employee.She received a 100.00 gift certificate right in time for Christmas.She kept getting apps and customer accolades.That's fine.At the same time Im feeling more and more like I don't count.Sage didn't like morning shifts so she was getting all afternoon shifts.She is a realbrown nosier and constantly running in to manager offices to be buddy buddy.
Then I started speaking g up about it.Im getting the cold shoulder and snotty treatment from several people.I started getting more shifts I wanted.Sage in the meantime called in sick , usually in the days of a shift she didn't want.I then started working less and less.I also noticed over a period if time that new employees weren't stocking the shelves right.I asked about that and why they weren't bee g trained the way I was.I always got the response that they were trained and not to worry about it.I took a lot of pride in my area and trued to keep it neat for customers.I never got anywhere.The store manager was very difficult to talk to.She's very condescending and patronizing.All of a sudden one week I have no hours.Then I have no hours for three weeks.So I call to find out why.The store manager told me I was frustrated and not happy there so she was letting me go.All I wanted was a nice neat organized store for customers.I feel that because I spoke up about other employees ,one of who is black, that I was fired.Its very convenient that they made sure they had someone in my place before they did it.The store manager does not listen to her employees.They have very poor managers.Most are from another country and you can't understand a word they are saying.Tube manager from Easier. Europe has a very poor understanding g of the English language.She also runs around the satire gossiping in front if other employees and customers.Im not sure how some of these people have lasted thus long.The satire us in Latham NY
abbotta14 Send email
 
Apr 21, 2018

tjmaxx 1037 is unfair!

I have spent three years working for my store. took me three years with open availability( all the shifts no one else wanted to work ) to even be offered full time. two people were promoted to cec/ key carriers before me. im currently 21 years old and shouldve went to school and instead i dedicated myself to this company, only to be overworked, underappreciated, and severely depressed. i excel in credit card applications and surveys and customer service. ive worked as a cec for a year and a few months without being paid like one. i have a key carrier in my store that literally gets paid for attendance and cant even finish a rack of clothing. im stressed out, anxious, and have thoughts of suicide often. i get treated like shit by this key carrier and the cec who often pins their work on me and management wont do anything to assess the situation. i pray that no one ever feels the way i do. god forbid i die from the sickness that is this store!

my only wish at this moment is to get my story out for awareness so that no one gets treated and used the way i was...
Fantasia_90 Send email
 
Mar 18, 2018

Customers

Customers only care about themselves and expect employees to care about them. They constantly complain about how dirty the store is but yet they don’t understand that it’s them that is making the store dirty. I’ve seen many many many customers throw stuff on the floor or leave clothes that they dropped on the floor and don’t pick it up. So customers should shut their trap or shop online instead.
Jenny Hotchkin Send email
 
Jan 17, 2018

Management

I love working for TJ Maxx Coorp..
But the manager ,on a whole, at the store I work at is far from a Team Player..
They consistantly flip flop key carrier schedules so no management has to do closings but once a week..
While the key carriers are working longer days all around.. When using open door policy with complaints, the management bullies by stating ,but you want to be a manager, so prove loyalty by doing managements duties and then will become a advocate instead of being a advocate just for being a employee.. Without the pay management receives..using key carriers as door mats..
There's also been 3 sexual harassments in a month period documented without any consequences to the harassing employee..
Workers are expected to multi task n key carriers being acting MOD with only 2 other employees to run the entire store...
Also pulling employees on floor in front of customers to discuss any issues while shoppers are present..
Numerous employees have resigned because of the current manager and more are lined up to..
As a whole the store is amazing when the head management is not present..
Not only employees but customers have expressed that feeling..
elizabeth212 Send email
 
Feb 9, 2017

dropping Ivanka Trump's line

I am so disappointed to see that one of my favorite stores has lowered itself into the hateful political arena. I've bought several items from the Ivanka Trump line and I've really liked them. I won't shop at TJ Maxx anymore and will encourage my large family to do the same. I'm sorry to do this but I have to let my voice be heard in some way.
rajeevmalhotra Send email
 
Nov 22, 2016

Request for stop delivery against misuse of Credit Card.

I am Rajeev Malhotra from New Delhi, India.

On 20.11.2016 at 11.20 p.m. IST, I got an SMS on my mobile that a transaction has been made from my credit card.

The message recd. is shown below:
Tranx of USD 593.55 using Credit Card 5xxx1007 is made at TJMAXX #285 on 20-NOV-16.

Somebody has stolen my credit card details and has misused the same.

Therefore, I humbly request you to kindly stop delivery to him/her and credit the amount to my credit card.

Your kind co-operation in the matter would be highly appreciated.

Thanks

Rajeev Malhotra
New Delhi.
suny Send email
 
Mar 12, 2014

selling credit cards

Ten years working at TJMAXX, and increasingly unhappy. The people i work with are great, but pressure to sell credit cards is never ending and impossible. Wearing headsets as a customer service associate allows the managers to continuously beat your ear about them. We are trying to communicate with and sevice our customers while managers think they can endlessly talk in our ears! Also, if a customers says they don't want a credit card, we now have an answer to all of their reasons they might give! We are supposed to educate them on how other credit cards work compared to ours! We are not financial advisers nor are we being paid a Dime extra for opening a credit card. TJMAXX treats you like opening credit cards is the only value you provide for them.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username