MRS CATHERINA VERMAAK ;SUBSCRIPTION;TOPTVR075169 ;ACCOUNT NO:550079082 . 20 HARTLEY STREET VANDERBIJLPARK 1911;I PHONE NO.0820550207 LANDLINE NO.0169331049. HELL IT IS THE 25 DES AND OOOOOOOOOOO TV THERE IS 00 SEVICE AT ALL WHAT THE////////// IS GOUING ON? WE PAID FOR THIS SERVICE SO PLEASE CONTACT ME I'M WAITHING FOR YOUR CALL.........HELP

Top TV has a 72 hour call back guarantee when you SMS your details to them, when you contact them it says you have a 24hour guarantee call back. Which never happened.
I phone numerous times to TopTV to speak to the Supervisor, that was promising me that he will get someone to contact me back as soon as possible. Someone did phone me after 4days 20 minutes before closing time, when I ask the gentleman to please contact me on an alternative number (which I gave him) as my phone was nearly dying, he never phone back as he WENT HOME.
When I phone the call center it says they work from 7 to half past 4, but when I speak to the consultants they say it is an 24hour service. So please tell me who is LYING.
And then the other complaint is regarding the Customer skills the consultants have, because they have none at all. They are rude and think I'm there best friend and can talk to me like I'm a piece of Sh@t. I'm the customer, and I want some respect, that is not hard to ask at all, seeing that I'm paying for the service to be provide to me.

dear sir/madam i a toptv client.i have a complain about your service because i manage to pay every 7th of every month.last month i went to pay and when i came back home i found payment reminder massage displayed on the screen so i don't know what to do because this is an every day thing.PLEASE HELP ME, MY CONTACTS ARE-email:[email protected] and cell:078 2500 780/083 5927 871