I traded in my car and I brought a copy of my credit report showing how high my score is, they said that they didn't use the fico scoring, they used the beacon scoring and that my score was much lower with beacon, and I would have to pay a higher rate. They quoted me 439 dollars monthly on a 16k car.

I have some finance experience and knew the payment should be no higher than 350 and said I was leaving. Then they lowered it to 350. They only had one finance agent available and we had to wait until 1 a.m. to meet with him.We took the new car home and were going to return the next day to get the trade in to have a stereo swapped out.

When I got there they told me they had moved it to another lot because they were having a problem with employee theft. So I drove to the other lot and picked up the car.

on the way home I got on the east west expressway and I realized I had moved my epass to the other car. I went to get some change to pay and realized that all of the change and money in my car had been stolen, and I got a ticket for going through a toll without paying. I then noticed that all of my cd, s and several other items had been stolen.

I returned and informed the salesperson and he said they would take care of it, but he had to talk to his boss. He came back and said that they decided to do nothing and that there was no problem with employee theft. I reminded him that they said they had moved the car because of employee theft problems, and they denied this. then they proceeded to accuse me of taking the roof rack off of the trade in, I showed them pictures I had taken the day we traded it in proving there was never a roof rack. These people were nasty and I will NEVER STEP ANOTHER FOOT IN THIS STORE.

WARNING. DO NOT DEAL WITH THESE THIEVES!

Worst experience I've had at a dealer and I have purchased 3 cars in the last 3 years alone. I have always owned toyotas but after this I am not sure I would buy another one.
I negotiated a price with the Internet group so I went to the dealer ready to buy the car. After 2 hours they came back with a price that was $2000 above the price I had already negotiated. Bate and switch does not work well for me and I left the dealer very upset that they wasted my time and tried to take advantage of me.