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TRG Customer Solutions
United States
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Consumer complaints and reviews about TRG Customer Solutions
Sullivan
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Feb 27, 2012
Fraudulent company
The commission promised is fraud. The pay grid was changed midway and 50% less is paid. You are only paid commission. After you are paid your commission, you are faced with illegal charge backs, for sales allegedly canceled. It is now apparent that TRG Customer Solutions is committing fraud by claiming that an order was canceled. If a charge back does occur, a statement should be taken from the customer so you can use it in your law suit to recoup your money. There are absolutely no benefits. The terrible health plan offered is very expensive and paid totally out of the employees' pocket. The job has no security. Over 460 employees came and left this tiny office within a 12 month period. The management expects everyone to come in every day at 9:30am for a “pre-shift" meeting and work till 8:00pm or later. You are expected to work every day till you make 10 sales for the week. You are NOT paid for the meetings, your mileage, or anything except your sales. Then after a few weeks, you are charged back for at least 30% of your sales at a much higher rate than you were actually paid for those sales. There is no career growth unless you are very good at committing fraud. I am currently in the process of attempting to locate all of the past employees to organize them for a class action lawsuit against these perpetrators. The work environment is good if you are a “yes man". The few “yes men" do get a salary.
Hated This Sorry Company
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Feb 27, 2012
Fraudulent company
Please I would advise no one to work for this company. For one they don't accept doctors notes. Also you only get a 2 year window than they fire u and try to make up a reason why. Constantly hiring to fire. Just sad this company does this and gets away with everything they do. I worked for them for two years and should have left sooner but needed a job at the time. We recently had a bug problem in our building where people where getting bitten and the health department had to come in place a note on the door asking if anyone else had an issue to let them know. Why they take the note off the door and now people are still being bitten and nothing is being done about it. Sorry company to my concern. Also they love to take your money. Pto, sales, anything you make they do take. Iam sorry for anyone working there now.
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