I saw a charge on my Aug 2016 Shaw phone bill for $3.89 from "Alternate Long Distance Provider - Triton Global". There is no record of anyone in my home using Directory Assistance of any kind on that day. Besides, any time we've used it in the past, there is a 99 cent charge from Shaw, not these clowns. The Shaw rep gave me their customer support number for me to dispute this charge. She also suggested I instruct Triton to block my phone number in their system, so that I can never inadvertently use their "service" (haha - service). The number is 1-866-340-4990. Oh yes, Shaw refused to reverse the charge.